About

About Style

Style by Dependable offers specialized care for all your high-end garments and delicate fabrics including silk, cashmere, linens and your most valued apparel.

3rd generation family owned

Dependable Cleaners is a 3rd generation, family owned, dry cleaning company with over 65 years of dedication to trust, quality and care. What began in 1944, with just one shirt laundry, has flourished into one of the leading dry cleaning companies in the Greater Boston Metro area. Together, founders Don Sr., and Marion Fawcett mastered the craft of garment care. They instilled the values that still guide our company today: to exceed the expectation of our clients and provide the highest level of quality cleaning possible.

Don Jr., and Fred Fawcett later took over the company, growing it into a local chain while building on the quality standards set by their parents. After 26 years Don Jr., passed the legacy on to his daughter, current President and CEO, Christa Hagearty. Christa has implemented purposeful business philosophy and corporate reinvestment programs to fuel all aspects of the company's growth. Style by Dependable is a natural progression of Dependable Cleaners’ dedication to quality, care and trust. Style provides the highest level of quality garment care possible. Today we stand behind our work and unique techniques developed through the decades, to build on the quality on which Dependable Cleaners was founded.

Continuous training to raise our standards

We strive to be the best in our craft. Employee knowledge is essential to accomplishing this goal. We believe in continuous training, not just an initial training period, to keep our experts engaged in their work and knowledgeable about the latest products and cleaning techniques. This helps us all maintain good habits, remembering the importance of even the smallest detail.

Our cleaning specialists attend a series of training sessions that begin immediately upon hire and continue throughout their tenure with our company. Our customer service representatives are also trained in stain recognition, fabric content and special cleaning processes. This improves their working knowledge and ability to communicate with customers regarding their specific concerns. Style by Dependable cleaning technicians are given additional training in advanced cleaning and finishing techniques in order to develop the expertise needed to properly care for fine garments. Style specialists participate in courses throughout their employment to hone their skills and provide the most exceptional care for your treasured garments.

 

Investing in our employees and our communities

Our company is dedicated to serving our community beyond the spectrum of garment care. We feel it is our responsibility to give back to the communities we live in by aiding in different outreach programs. Boys & Girls Clubs of Boston, AIDS Action Committee, and Dress for Success Boston are just a few of the organizations we have developed relationships with over the years. We also promote summer reading programs with our Read to Ride program that donates bikes to students who read books throughout the summer. Additionally, we ensure our employees' commitment and enthusiasm by investing in their futures with our company by providing medical and dental benefits, retirement plans, on-the-job training, incentives, and reward programs for all employees.

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